User Data Deletion

Send a message to privacy@odinsuite.wtf with the subject line "Data deletion request" and include:

• The name of the Facebook Page you messaged, or the workspace you belong to.
• The name you used on Facebook Messenger, or your workspace email address.
• Whether you want conversation history, your workspace account, or both removed.

We confirm receipt within 3 business days and complete verified deletions within 30 days.

If you are a workspace member, your admin can remove your account from the members screen. If you are an admin, disconnecting a Facebook Page revokes its access token immediately and queues the Page's conversation data for deletion.

You can also revoke Odin's access from Facebook directly: open Facebook Settings & Privacy → Settings → Apps and Websites, select Odin, and choose Remove. Facebook notifies us and we treat that notification as a deletion request for the data linked to that account.

• Messenger conversation content, attachments, and delivery/read records tied to your identifier.
• Customer profile data received from Meta, including the page-scoped user ID, name, and profile picture.
• Tags, internal notes, reminders, and priority flags attached to your conversations.
• Workspace account details for members: name, email, role, and credentials.
• Facebook Page access tokens for a disconnected Page, revoked immediately.

We may retain a minimal record of the deletion request itself, plus aggregated statistics that cannot identify you, and any records we are legally required to keep. Encrypted backups are purged on a rolling schedule within 30 days of the live deletion.

Anything unclear, or you did not get a confirmation? Write to privacy@odinsuite.wtf and we will follow up. See the Privacy Policy for full details on how we handle data.